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Help Center

WPSoft Marketplace Feedback

Effective Date: Jan 05, 2025

Introduction

Welcome to the WPSoft Marketplace Help Center! We’re here to assist you with any questions, issues, or support requests. Below, you’ll find answers to frequently asked questions and resources to make your experience smoother.

Getting Started

How do I create an account on WPSoft Marketplace?

  1. Go to the Sign-Up page.
  2. Fill in your details, such as your name, email, and password.
  3. Confirm your email address by clicking the verification link sent to your inbox.
  4. Log in to your account and start exploring our products!

How do I purchase a product?

  1. Browse the products in categories like WordPress Themes, Plugins, or Digital Bundles.
  2. Click on the desired product for more details.
  3. Add it to your cart and proceed to checkout.
  4. Complete the payment process using our secure payment gateway.

Orders and Payments

Which payment methods are accepted?

We accept multiple payment methods, including:

  • Credit/Debit Cards
  • PayPal
  • Net Banking
  • UPI and Wallets

Can I get an invoice for my purchase?

Yes! Once your payment is successful, you will receive an invoice via email. You can also download it from your account dashboard.

Product Support

How do I download my purchased product?

  1. Log in to your account.
  2. Navigate to the My Downloads section.
  3. Click the download button next to your purchased product.

What if I have issues with a product?

If you encounter any issues, please reach out to us via:

We aim to resolve all queries within 24-48 hours.

Account Management

How do I reset my password?

  1. Go to the Login page.
  2. Click on “Forgot Password?”
  3. Enter your registered email address, and you’ll receive a reset link.
  4. Follow the link to set a new password.

Can I delete my account?

To delete your account, please contact our support team. Note that deleting your account will permanently remove all your data.

Contact Us

If your question isn’t answered here, please don’t hesitate to contact us:

  • Email Support: support@wpsoft.in
  • Live Chat: Available from 8AM to 11PM
  • Phone Support: +91 725 005 0305
  • Website: www.wpsoft.in

WPSoft Marketplace

At WPSoft Marketplace, we embarked on a mission to empower businesses.

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