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WPSoft Marketplace | Trusted WordPress Plugins, Tools, Thems & Bundles
WPSoft Marketplace | Best Deals, Best Prices
Welcome to the WPSoft Marketplace Return & Exchange! we are committed to providing high-quality digital products and ensuring customer satisfaction. Please read our Return & Exchange Policy carefully to understand your rights and our obligations regarding returns and exchanges.
Due to the nature of digital products, we do not offer returns or exchanges once a product has been downloaded or accessed. This policy applies to:
- WordPress Themes
- Plugins (including WooCommerce plugins)
- Windows Keys
- Microsoft Office licenses
- Digital Bundles
- E-books
- Other Digital Bundles
We may provide a refund or exchange under the following circumstances:
- The product was not delivered due to a technical error on our end.
- The license key provided is invalid or does not activate the software.
- The product description significantly differs from what was delivered.
To qualify for an exception, you must contact us within 7 days of your purchase.
Exchanges are only available if:
- You received an incorrect or faulty product.
- The exchange is requested within 7 days of purchase.
For an exchange, please contact our support team with your order details and proof of the issue
To request an exchange, please follow these steps:
- Contact Us: Email us at support@wpsoft.in or use the contact form on our website.
- Provide Details: Include your order ID, proof of purchase, and a description of the issue.
- Await Resolution: Our support team will review your request and respond within 2–3 business days.
If you have any questions or concerns about our Exchange Policy, feel free to contact us at:
- Email: support@wpsoft.in
- Phone: +91 725 005 0305
We are here to assist you and ensure a smooth resolution to your issues.